How to create an e-mail account in cPanel

A question that comes up constantly from our clients is, “how do I set up an e-mail account using cPanel?”

You can create an account from cPanel directly or configure your Microsoft Outlook e-mail for a cPanel e-mail account. Here is a clear-cut way of how to achieve either method:

How to create an e-mail account in cPanel

How to create an e-mail account in cPanel

A question that comes up constantly from our clients is, “how do I set up an e-mail account using cPanel?”

You can create an account from cPanel directly or configure your Microsoft Outlook e-mail for a cPanel e-mail account. Here is a clear-cut way of how to achieve either method:

From cPanel:

  1. Log into your cPanel > Mail > E-mail accounts button

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  1. Enter your preferred e-mail > select the domain that you want your e-mail to be associated with in the drop-down list next to your e-mail address > create a strong password and hit Create Account

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  1. Next you will want to access your webmail. Do so by clicking the More tab on the right hand side and > Access Webmail

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  1. You will then be given 3 options of webmail interfaces.

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  1. Access your e-mail directly in the browser by using one of the following links

https://yourdomain.com:2096

https://yourdomain.com/webmail

http://webmail.yourdomain.com

  1. And you’re done!

From Microsoft Outlook:

  1. First, go to your File tab and hit Account Settings

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  1. Click the New… button in the next window

  1. Choose the Manually configure server settings or additional server types and click Next

  1. Choose Internet E-mail and click Next

  1. The net part will require specific entry, so be careful! Fill out User Information with the correct information.
    1. Your Name: Outlook account name
    2. E-mail Address: full e-mail address
    3. Account Type: IMAP or POP3 from drop-down menu
    4. Incoming mail server: enter the server your account is hosted on
    5. Outgoing mail server (SMTP): enter the server your account is hosted on
    6. User Name: full e-mail address
    7. Password: new password for this account (make sure it is strong!)
    8. Require logon using Secure Password Authentication (SPA): Unchecked

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  1. Click More Settings…

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  1. Under the Outgoing Server tab, check the box that says, My outgoing server (SMTP) requires authentication

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  1. Now, under the Advanced tab, use the following ports to fill out the information:
    1. Incoming server (if are using IMAP): 993 port for SSL, 143 for TLS
    2. Incoming server (if you are using POP3): 995 port for SSL, 110 for TLS
    3. Outgoing server (SMTP): 465 port for SSL, 26/587 port for TLS

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  1. Click OK to return to the main window
  2. Click Test Account Settings to run a test that will log on and send a test e-mail message. If it is successful, you will see a Completed status next to each task

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  1. And you’re done!

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