Whether it’s store refurbishments, new internal processes, or national initiatives, the self-service portal we designed for Coles helps teams coordinate, track, and act — all in one place.

Through a collaborative, user-led design approach, we simplified complex workflows into an intuitive interface that any team member could use with ease. The platform is built for speed, scale, and consistency — reducing operational costs while improving visibility across departments. The result is a centralised tool that brings structure to business change — supporting Coles’ nationwide operations with an experience grounded in clarity, empathy, and control.